In an attempt to avoid the spread of COVID-19, The Pisgah Institute asks that extra measures are taken to reduce the risk of exposure.   Patients experiencing potential COVID-19 symptoms including fever, cough, and shortness of breath should stay home and call both your primary care doctor and your provider at The Pisgah Institute. 

According to the CDC, the following individuals are at a higher risk of getting sick from COVID-19:

  • Older adults
  • People who have serious chronic medical conditions such as :
    • Heart disease
    • Diabetes
    • Lung disease
    • Compromised immune systems

If you are currently experiencing symptoms or are at a higher risk of getting sick from COVID-19, you may be a candidate for telehealth services utilizing the Zoom platform.   Through this medium, you can video-conference with your provider from the safety of your own home.   Candidates for Zoom telehealth services will:

  • Be an established patient with The Pisgah Institute
  • Have access to a tablet, smart phone, computer, or laptop with a camera
  • Have secure internet and e-mail access from home or a private location
  • Be familiar with local (to patient) emergency services in case of crisis

To begin the process of utilizing the Zoom platform for your visits, please call The Pisgah Institute at 828-254-9494 for direct approval from your provider.   Once your request has been approved, you will be asked to complete the Informed Consent for Telehealth Services form (see below) before a telehealth appointment can be scheduled.   It is recommended that all patients sign up for and utilize the secure Patient Portal to help facilitate the transmission of information and prevent unnecessary “in person” trips to the office.   Instructions for creating a portal account can be found here.

Telehealth Informed Consent & Emergency Plan Form

Zoom Patient Instructions

You may e-mail the completed Telehealth Informed Consent & Emergency Plan to

Thank you for your attention to this matter.  Your consideration will ensure that you, the staff, and the patients of The Pisgah Institute stay healthy during this time.