New Patients

We know you have a choice in your health care and want to make the new patient process as seamless as possible.

If you have been referred by a professional in the community (primary care physician, therapist, or another specialist), our new patient intake coordinator will contact you within one week of receipt of referral regarding scheduling. During this process, our intake coordinator will gather some basic information about you to allow you to be matched with the provider that is best aligned with your needs.  For a list of available clinicians please click on the “Clinicians” tab above.

If you are looking to refer yourself for medication management or therapy, you first need to complete the Self Referral Form and mail, fax (fax number: 828-250-0890), or e-mail (e-mail:; *please review HIPAA Protected Health Information Warning at the bottom of this page prior to sending any e-mail) the completed form to the office.   Once your questionnaire is received by the intake coordinator you will be notified within one week if you have been accepted as a new patient.  If we are unable to accept you as a patient based on the information provided you will be notified similarly.

Once your appointment is scheduled, you will be required to complete the New Patient Paperwork and the Telehealth Consent form.  We must have a copy of your current insurance card on file if you are planning to use your benefits.  The online New Patient Paperwork form below will allow you to upload a photo of the card.

Frequently Asked Questions


New Patient Forms and Information:

HIPAA PROTECTED HEALTH INFORMATION WARNING: Please be aware that email communication can be intercepted in transmission or misdirected. Your use of email to communicate protected health information to us indicates you acknowledge and accept the possible risks associated with such communication. Please consider communicating any sensitive information by telephone, fax or mail.